“Kyle was friendly, professional, and quick in handling my situation, especially since I had a member sitting right in front of me when the situation happened and was waiting for me to be able to finish the loan process they came in for. Great job!…
“Thanks for your help! Things went well as usual! I do have one suggestion, if the person taking the call is in training, perhaps it would be best to share that from the beginning. It was a little awkward that he was obviously talking to/receiving …