"I am continually amazed at the patience and professionalism of the entire NMGI staff. Kudos to everyone of you for such excellent work during this difficult time!"

________________________________ From: [email protected] Sent: Friday, March 20, 2020 12:23:08 PM (UTC-06:00) Central Time (US & Canada) To: CWAdmin Subject: "I am continually amazed at the patience and professionalism of the entire NMGI staff. Kudos to everyone of you for such excellent work during this difficult time!"

"I appreciate all the effort in trying to resolve this – although a solution was not found it was not for lack of trying a million solutions. Thomson Reuters was no help whatsoever, which I felt like was part of the issue. Thanks for all the hard work – let’s hope the workaround of saving and closing works for 99.9% of the problem ;)"

________________________________ From: [email protected] Sent: Friday, March 20, 2020 12:23:09 PM (UTC-06:00) Central Time (US & Canada) To: CWAdmin Subject: "I appreciate all the effort in trying to resolve this – although a solution was not found it was not for lack of trying a million solutions. Thomson Reuters was no help whatsoever, which I felt like was part of the issue. Thanks for all the hard work…