“He was very helpful throughout the whole process. Kept apologizing for it taking so long but explained that he was basically resetting the whole system for my user name. Very kind and helpful!”
“John Kinderknecht did a wonderful job in getting my log on from home PC established. He is always good to work with!”
“Thanks for getting me on short notice. This was obviously something I would not have been able to resolve myself. Your technician was friendly and got the problem solved quickly.”
“John was wonderful even if we didn’t solve the issue (which was fairly minor” he contacted Doc It and they tried a few things. We agreed to wait for the next Doc it upgrade to see if that might resolve the issue. If not we may try again or I wil…